Overview
[Best Valued 4-Hour Experience] Join us on a tour of the World Trade Center Complex, covering the events of September 11, 2001. This experience is a celebration honoring the heroes and the survivors of “Stairwell B."
Trace the path taken by the firefighters and learn how some withstood the collapse of a 110-story tower. Using historical photos of the attacks, this experience will chronicle the events of that day. You'll be astonished by the bravery of these First Responders.
Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 Surfer”, who rode down with 88 stories of imploding debris.
Finishing at the Memorial Plaza, you'll learn how the new World Trade Center Complex was designed and constructed. This is the definitive Ground Zero experience. Skip the Ticket Line access into the Official September 11th Museum is included, all guests must still check through security. The museum is a self-guided experience.
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
All fees and/or taxes
9/11 Museum Enhanced Access
Gratuities are welcomed and appreciated.
Meeting and pickup
Travelers meet at the meeting point.
Meeting point
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
End point
This tour ends inside the 9/11 Memorial.
What to expect
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The Oculus
5 min
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
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World Trade Center
40 min
There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.
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Brookfield Place
45 min
The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
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Winter Garden
15 min
Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
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World Trade Center
15 min
Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
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The National 9/11 Memorial & Museum
2 hours
Before entering the 911 Memorial Museum, your guide will give you pointers and highlights of the museum. This will help you to optimize your visit. The museum is self-guided allowing one to explore at their own pace. There are multiple artifacts and first person videos from survivors and rescuers. This package includes "Skip the Ticket Line" access.
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/New York).
Additional Information
- This tour is copyrighted
- Mobile or paper ticket accepted
- Up to 15 travelers per booking
- Each booking must include at least one adult.
FAQs about 911 Ground Zero Tour & Museum Preferred Access
Can I cancel 911 Ground Zero Tour & Museum Preferred Access for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
How long does it take?
It takes about 4 hours.
Where does it start?
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street.
What's included?
- Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
- 9/11 Museum Enhanced Access
What's not included?
- Gratuities are welcomed and appreciated.
Which places does it visit?
It visits The Oculus, World Trade Center, Brookfield Place, Winter Garden, The National 9/11 Memorial & Museum.
Which languages is it offered in?
It is offered in English.
Is it suitable for children?
Children must be accompanied by an adult.
Operated by New York Tours
